

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
News
Voicemail-to-email delivers a voice message (and often a transcript) straight to your inbox, so you never miss a message because you forgot to check the phone.
Definition: Voicemail-to-email (unified messaging) forwards recorded voicemails as audio attachments—and optionally text transcripts—to a user's email.
| Benefit | Impact |
|---|---|
| Faster response | Messages appear where people already look |
| Searchable | Transcripts are searchable in email |
| Mobile | Heard on any device with email |
| Auditable | Stored with email retention policy |
Newrock OM-series IP-PBX supports voicemail-to-email and unified messaging; pair with NewLync for transcription and mobile access.
Quality varies with audio; for critical lines, keep the audio as the source of truth.
Email delivery does; on-prem systems relay via your mail server or provider.
Yes—route a department mailbox to a shared address.
Apply email encryption and retention consistent with your policy.
Voicemail-to-email is one of the highest-ROI VoIP features: minimal setup, immediate responsiveness gains, and it meets users where they already are.
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

