

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!



(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Voicemail-to-email delivers a voice message (and often a transcript) straight to your inbox, so you never miss a message because you forgot to check the phone. Definition:...
2026-10
A good IVR routes callers fast and feels helpful; a bad one is a maze that drives people to hang up—design it around the caller's intent, not your org chart. Definiti...
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A modern call center is mostly software on top of an IP-PBX—queues, skill-based routing, wallboards, and recordings—not a room full of special hardware. Definition: A call...
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VoIP lets a small business get enterprise features—auto-attendant, voicemail-to-email, mobile apps—at a fraction of legacy phone cost, often for a few phones to a few dozen. ...
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Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

