We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.
Build smart communication system, empower customers to achieve digital transformation
About New Rock
Since the establishment in 2003, New Rock has always been focusing on R&D, adhering to independent innovation, providing future oriented unified communication products and services for telecom operators, governments, enterprises and industry customers.
New Rock dedicate to build a barrier free future.
Provide one-stop and excellent customized service to our customers
UCaaS (Unified Communications as a Service) is empowering SMEs to make the transition to hybrid working and provide workers with a new way to collaborate and communicate. With New Rock OM IP PBX and NewLync cloud collaboration software, SMEs can have the flexibility and scalability brought by UCaaS. They can engage with the customers, increase productivity and save unnecessary costs with the UCaaS that combines office phone systems, meetings, and instant messages together.
With the pandemic interrupting business and tourism, the hotel industry takes a hit. Using a solid VoIP system to replace the old PABX system, not only can save the hotel a huge maintenance cost, but also can improve the internal and external communication efficiency, and bring a better customer experience. Based on the hospitality industry's growing unified communication needs, with the OM series IP PBX as the core device, New Rock provides seasoned unified communication solutions for various kinds of hotels.
The traditional PABX is out of date, and cannot meet the needs of the financial industry's complicated communication requirement that has high standards for efficiency and quality. New Rock large size OM series IP PBX and the Unified Management System (UMS ) can meet the unified communication requirement and centralized maintenance for the equipment for the finance communication system. Build a solid, secure, and future-oriented IP telephony system for banks and financial institutions.
New Rock UCaaS platform NewLync supports 10 to 400 parties' security meetings with various terminals including mobile phones, PC, Pad, IP phones, etc. Newlync can improve communication and collaboration efficiency for hybrid workers.
Hear our customer share their experience with New Rock
Customized PMSI, flexible docking to various hotel PMS
Full IP deployment, easy installation and maintenance
24/7 IVR, automatic transfer of customer calls
Highly reliable and high concurrent calls
Replace the original Avaya PBX to solve the existing problem of poor voice communication and frequent breakdowns
Facilitate internal communication and external communication, Shanghai headquarters, three branches and one office are grouped into a multi-site network to achieve unified management
Stable and reliable call recording system, and meet the national regulations for the financial industry
Smooth expansion capability in the future to improve work efficiency and reduce costs
Highly reliable communication, guaranteeing zero voice interruption
Docking with other business systems, innovative information integration
Effectively reduce the deployment cost of telephone system and improve the flexibility and maintainability of communication system architecture
Efficient operation and maintenance, intelligent and simple management
Easy to deploy and expand, protect user investment
Energy saving and environmental protection, helping to build a green Sinopec
Dedicated IP phone for reception to improve call processing efficiency
IP-based deployment, easy operation and maintenance management
Highly reliable voice communication guarantee
Highly concurrent call voice system with stability and reliability
Flexible expansion and convenient operation and maintenance
Highly reliable recording of external public calls to meet the needs of digital taxation management
Built-in intelligent capability to empower intelligent taxation construction
Multiple locations in one telephone system, saving time and labor cost
Each staff member has a unique extension number for efficient internal and external communication
External service hotline call are recorded and can be traced to enhance judicial credibility
Built-in intelligent capability, empowering the construction of smart courts
Stay up with the latest industry news and trends