

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!



(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
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Now that VoIP is gaining wide acceptance and becoming one of the mainstream communication technologies with its various pros, an attacker would love to exploit your VoIP network...
2023-05
1. Pay attention to alerts and alarm levels on device (HX4G,MX8G,MX60E and MX120G)web GUI. The administrator can see the total number of security incidents after logging in the dev...
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There are the ways for VoIP encryption. VoIP call encryption uses Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP). These VoIP protocols work toget...
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What is SIP? The Session Initiation Protocol is a signaling protocol that enables the Voice Over Internet Protocol (VoIP) by defining the messages sent between endpoints and man...
2023-05
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

